We hope you are delighted with the LELOGRAMS jewelry purchased. However, if you need to return or exchange, you can do so within 14 days of receiving the order.
LELOGRAMS jewelery is made to order, so the products you choose will be made just for you. LELOGRAMS reserves the right to refuse any replacement for incorrect size orders and refuses unreasonable returns and exchanges.
Please note: All jewelry is very carefully checked and packed, so when we leave our studio they are absolutely perfect. So it's almost impossible to get a defective product. You may return the unused parts in their original state for exchange or return within 14 days of receipt of the order, otherwise we can not fulfill your request. All returns require proof of purchase. For all returns and exchanges, please contact us at firstname.lastname@example.org.
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